Services
We at Premier Merchandise Management are dedicated to designing, producing and distributing high quality merchandise to your fans. We take on all of the responsibilities of managing your store, inventories, new products, customer support, promotion and more. We take on all initial costs, inventory risk, and provide our services at no cost to our clients.
Commitment to Excellence
Premier Merch is known for its commitment to flawless products. We only use first quality materials and insure that only the finest end products reach our customers. We live by this code and only ship products that we personally believe are unbeatable in quality. Our state-of-the-art shop employs professional grade equipment using top quality raw materials. We are capable of printing any design with as many colors as desired, even oversized prints.
Note on Client Relations
By working with our clients directly we are able to take concepts for designs and turn them into works of art. We produce products specialized to your market and devote the necessary time and effort on our end, that you deserve. Whether you would like us to manage your store, event, or even just want a custom order, we will be by your side throughout the entire process. We take pride in making ourselves available to our clients seven days a week. If you work with Premier, you work directly with the two of us, no exceptions! Establishing healthy relationships with clientele is PMM’s number one priority.
Online Store Setup & Maintenance
Utilizing leading store templates and custom page layouts, we will work with you in designing your store to your exact specifications. Offering custom images, colors and themes, each store is individual to each client. Some features of the stores include Facebook integration, automated customer support, sales statistics, inventory status, custom URL (store.yourname.com), promotional codes, product view counts, and much much more.
100% of Apparel Production
We handle all of the apparel production in-house. We do not outsource any part of clothing manufacturing. We take pride in this, and are capable of shipping shirts in a hurry if needed. Our average order turnover is one day, allowing us to ship your shirts to you or your fans next day if necessary. Our equipment also allows us to produce at high volumes. If you need apparel for an upcoming show, we can produce bulk in a hurry.
Inventory Management and Distribution
We are proud to say that your product lines will never go out of stock. We have been in the business long enough to have established wholesale relationships that are extremely reliable. Partnering up our inventory systems with our wholesalers allows us to promise that we will never run out of supply for your store. We also ship as fast as possible. We make orders same day and ship next day. Our customers agree, both domestic and international, that we have some of the fastest shipping around.
Customer Support
Occasionally customers will have issues with their products and they will need to be addressed. We are also responsible for this aspect of the business. We handle all support tickets and are glad to help every customer that has an issue. As a company, we strive for 100% customer satisfaction and believe that the customer is always right!
Accounting and Financial Planning
As a company we are responsible for your sales. We are also responsible for all accounting and financial activity. We provide our clients with monthly sales reports, tax documentation and goals for future plans. We are responsible for pricing strategies, discounts, limited edition releases, and other similar aspects of the business.
